The professional challenges of being a librarian

Near-twin Gordon, whose birthday is the day before mine, only a few decades later, says:

OK, here’s a question:
Working in the librarian/information field, what do you see are your key professional challenges?

On March 14, 2015, I attended this workshop primarily of the board of the Albany Public Library. I was invited as the president of the Friends of the APL. One of the issues was that very subject.

One of the challenges is that some people associate the library with only books, not realizing that libraries do so much more than lend tomes. Almost every librarian I know have asked whether the library will be defunct in X number of years, AND that, because of Google, there will be no need for librarians.

Frankly, it used to irritate me, but now I laugh, LAUGH, I do. Because one of my primary responses is that a lot of the things found on Google is, to put it mildly, CRAP. Part of our job is not to find the first answer that shows up on an online search but to discern what is the USEFUL and USABLE information.

Statistics show that about 90% of all people in the US are in support of libraries, conceptually, but most people don’t quite know what they DO. This is both a challenge and an opportunity.

The Albany Public Library, specifically, engages in online database use, has developed local history expertise, lends eBooks and audiobooks, has a 3D printer and other skill tools.

The library is often the only free Internet some folks have, which people use to look for and apply for jobs. There’s this myth that young people magically understand the newer technology, but that’s only true if they have ACCESS to it. Lots of kids use the computer rooms at APL, and undoubtedly, most libraries.

For me, as a business librarian, the wonder that is the Internet means two specific challenges.

1) People see information out there that comes from some expensive research consortium and want that research.
2) People see information out there that is bogus and want us to verify it, or find out more about it.

Information has gotten expensive. We have access to some databases, and that helps our counselors assist their clients. One of the great advantages of using some resources, whether they be free or fee, is that you understand the nuances of what’s available.

I use freely available Census data a lot because most people can’t figure out how to use it. Heck, sometimes, I need help from people with greater expertise.

One of the things that is true of the vast majority of librarians is that they display collegiality by nature, rather than competitiveness. I noticed that even back at library school in the 1990s, a refreshing change from my failed attempt at getting a Master’s in Public Administration a decade earlier.

Fillyjonk reflects:

Riffing on Gordon’s question: What do you see as the future of libraries?

I think the answer depends on how well the supports for libraries tell the story. If they allow the narrative to be “libraries were useful once upon a time, but they’re so 20th century,” and this is not challenged, then libraries will suffer.

The New York State Library took some massive cuts in years past, which meant a reduction in public hours, and a slashing of staff. I knew people who worked there. Librarians, by their very nature, want to find the answer, but if you limit their ability to do so, it is very discouraging. I think the NYSL took a hit that it’s only starting to recover from.

Libraries nationally have suffered. The number of library workers is clearly down. Friends’ groups and others have to advocate for libraries, ESPECIALLY when politicians act inanely.

I participated in my very first Library Advocacy Day at the state legislature in February 2015. Staff can share their own narrative, but taxpayers think that they are just worried about their own jobs. USERS who tell the tale are much more powerful ambassadors for libraries.

What do you think about the college (can’t remember if it was a 2-year or 4-year) that decided to go 100% digital with its library?

I assume you are referring to this San Antonio library, which came up in our meeting. It’s a branch of a larger library/ Per public demand, it’s needed to be at least a drop-off and pickup point for actual books.

Follow up question: are those of us who prefer paper books going to be like dragons with hoards of inky treasure?

EVERYTHING I have read suggests that books, paper books are generally preferable. Better absorption of the information, less interference with sleep patterns, reduces stress.

This is not to say that books WILL win out. There are plenty of examples where the lesser technology (VCR over Betamax, e.g.) won out. But I have hope. Children, in particular, need books, which require the tactile adventure that electronics simply cannot provide.

Pictured T-shirt is available HERE.