Implementation

“The reason most plans are a joke is that, in truth, nobody knows nothin’ about nothin’.”

When I was sorting through the stuff in the attic, I came across a folder labeled “Internet” with lots of articles c 1993 and 1994. One was a concern by Susan Keitel, then executive director of the New York Library Association, who feared that too much information might “end up in the hands of private businesses, whose fees the libraries won’t be able to pay.” Ask any public librarian, and she or he will tell you that has happened to some degree, that the digital divide does exist, especially for those in rural areas who are difficult to connect. Still, the Internet trudges on.

Also in that folder was an newspaper column by Tom Peters (“Peters on Excellence”) entitled “Everything you ever wanted to know about implementation explained.” It has less to do with the Internet, and more about the nature of organizations.

His top implementing secrets:

Listening. I’ve been in enough organizations that SAY they listen, that they “value” your feedback but you KNOW that’s not true, to recognize the efficacy of this.

Naivete. I highlighted, “You have to let go of preconceptions and hear old laments as if for the first time.” I tire of people who complain Continue reading “Implementation”

Sunday Stealing: Good Luck Charm

An American Family

Welcome to Sunday Stealing. The quiz is stolen from the League of Extraordinary Penpals.

    Do you have a Good Luck Charm?

Oscar and Bellflower

    What was the last song you listened to?

I listened to many albums a couple of days ago, but I don’t remember the order. I Ain’t Marching Anymore by Phil Ochs? Holiday by the BeeGees? Maybe it was the Rolling Stones’ I Am Waiting.

    What is your favorite thing about the place you live?

Albany is the right size for me. I don’t want to live in a huge city, and I certainly don’t want to live out in the country or suburbs. A small/medium-sized city is just about right.

    What is your earliest childhood memory?

I don’t think I remember this as much as I’ve seen a picture of it. My family had gone to the Catskill Game Farm in Catskill NY, from Binghamton when I was three and a half. There was a plastic or metallic pumpkin large enough for me to sit in, and there’s there’s a photograph of this somewhere.

If you could be any animal, what would you be?

A platypus because it would be so contrary to any logic, It’s a mammal and it lays eggs. I love that.

Trust

  Who do you trust the most in your life?

Ostensibly, my wife, but I think there are things you trust some people in certain areas more than you trust other people. I have a couple of friends I’ve known since kindergarten and another I’ve known since the first day of college.

  How many languages can you say “hello” in?

From this list, I know French, Spanish, Chinese, Italian, and German.

What is your favorite kind of weather?

Partly cloudy and 72 light breeze

    How did you discover that Santa wasn’t real, and how old were you?

Santa Claus isn’t real?

    What is the best feeling in the world?

Listening to familiar music with headphones. It tends to be classical music, such as Pictures at an Exhibition or  1812 Overture, or especially Bach’s Toccata and Fugue.

    What is your favorite color?

Aquamarine

    Is there a language you would love to learn?

All of them, especially Chinese and Spanish, but it is not my strength

How do you feel about reality TV?

Early on, I actually watched a few reality shows, such as An American Family, Queeer Eye for the Straight Guy, the first season of Survivor, and the first four seasons of The Real World. But I’ve long ago lost my taste for them.

    Did you ever skip school when you were a kid?

Only to go to a couple of antiwar demonstrations

    What is your least favorite food?

Kale. People telling me how good it is has not swayed me.

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